An administrator of service contracts for independent auto dealerships, Royal Administration Services, Inc., prioritizes customer satisfaction, understanding that loyal customers are vital to the success of any organization. Royal Administration Services, Inc., implements a comprehensive training program for its staff. Companies considering such programs should follow these tips:1. Base the program around feedback that has been received from customers and staff. The program should be fluid in nature and able to adapt to the changing demands of the marketplace. 2. Establish that what the customer wants should always be the top priority. Help trainees understand the importance of listening and offering empathy, rather than trying to push their point of view onto customers.3. Provide a clear outline to trainees on what their sessions are intended to accomplish. Create objectives for each session, and use assessments to determine their success.4. Inform trainees of any important brand information, and keep them updated at all times. They are representatives of your company, so their message must be consistent with that offered by the branding.
Founded in 2000, Royal Administration Services, Inc., is an automotive service contract administrator meeting the needs of customers based on the principles of service, security, and choice. To better serve its customers, Royal Administration Services, Inc., holds membership with the Vehicle Protection Association (VPA).The mission of the Vehicle Protection Association is to ensure equitable practices among businesses in the automotive care industry, specifically the service contract field. All VPA members are required to adhere to the organization’s Standards of Conduct, which call for the the highest measures of ethics and service.VPA members also receive the benefit of being at the forefront of industry news and trends through a range of tools and information sources made available by the organization. VPA member companies see a marked increase in the quality of their customer service, regulatory compliance, and operating standards.Visit http://www.vpainfo.org/images/vpa-membership-application.pdf to download a VPA membership application.
From its headquarters in Hanover, Massachusetts, Royal Administration Services, Inc., offers an assortment of automotive service plans designed to meet any consumer budget. Royal Administration Services, Inc., maintains membership with several organizations in the automotive industry, including the National Independent Automobile Dealers Association (NIADA). NIADA plans to participate in the 2017 World Automobile Auctioneers Championship (WAAC).Designed to bring auctioneers and bid catchers together, WAAC features a friendly competition that promotes sustainability and profitability in the automobile industry. Auctioneers and bid catchers generate profit from used cars and scrap metal while vying for a number of world titles. The event also serves as an expression of gratitude for auto auctions worldwide that support new and pre-owned car dealerships. Country western singer and promoter Bob "Punjo" Reed established WAAC in 1989. Current WAAC president Paul C. Behr took ownership of the event 16 years later and continues to operate it with a focus on industry professionalism and fellowship. The 2017 WAAC will take place in Manheim, Pennsylvania, on May 12. NIADA will broadcast the event live at no cost for online viewers.
An automotive service contract administrator in Hanover, Massachusetts, Royal Administration Services, Inc., offers a variety of plans for new and used vehicles. Royal Administration Services, Inc., also belongs to the National Independent Automobile Dealers Association (NIADA), which administers the NIADA Certified Pre-Owned (CPO) Program. NIADA designed the CPO Program to bring consumers peace of mind. The program’s seal serves as a testament that members have committed to high standards and abide by a vigorous certification checklist. The program helps members reach new markets, turn inventory more efficiently, and increase gross profits and customer satisfaction.Members may select from two NIADA CPO program options: the current model year plus 14 years option or the current model year plus 8 years option. The 14-year option includes a $100 deductible with no surcharges and a complete CARFAX vehicle history report for automobiles with up to 150,000 miles. The 8-year plan includes limited power train coverage, a multipoint vehicle inspection, and roadside assistance for one year for autos with up to 80,000 miles. For more information on the NIADA CPO Program, visit niadacertified.com.
An automotive service contract administrator with a commitment to excellent customer service, Royal Administration Services, Inc., has been operating since 2000. Royal Administration Services, Inc., has made donations to the American Cancer Society (ACS) to help the organization in its mission to enhance patient care and fund research. The ACS works to fight cancer in many ways, including supporting cutting-edge research. Since 1946, the Society has spent more than $4 billion on initiatives that have helped make major scientific breakthroughs in the fight against cancer. The work continues to this day, but the ACS is also dedicated to making sure that the public, patients, and donors are able to navigate the complex landscape of cancer research funding. The majority of the Society’s funds comes from individual donors, and these donations are used in a variety of different ways. Some goes to employing the more than 60 researchers who work full-time for the ACS, conducting large-scale, nationwide prevention studies. Most of the remaining funds go to supporting external investigators who submit applications to fund specific projects. In this way, the ACS is able to assist in a much wider range of cancer research.
Royal Administration Services, Inc., operates out of Hanover, Massachusetts, with an emphasis on providing customers with extensive automobile service plans that best suit their needs. Beyond its dedication to customer satisfaction, Royal Administration Services, Inc., supports Wounded Warrior Project (WWP), which offers several services to veterans, including the Warriors to Work program. A veteran employment program for WWP alumni, Warriors to Work delivers career guidance and support services that help veterans transition back into the civilian workforce. It works directly with veterans to establish attainable goals and build effective resumes that highlight job skills sought after by employers. Furthermore, the program utilizes a network of local employers to connect veterans with hiring managers based on their skills and work experience. Warriors to Work also offers assistance to employers by connecting them with qualified clients and providing resources and informational materials about combat-related injuries. Resources include information and education about reasonable accommodations for veterans with conditions such as traumatic brain injuries and post-traumatic stress disorder.
